- Store in a cool, dry place away from moisture.
- Avoid direct contact with lotions, perfumes, and other chemicals.
- Before storing, gently wipe with a soft, dry cloth and keep the item in a jewelry box or zip-lock bag to help preserve its finish and extend its lifespan.
- Our products are of highest quality and built to last. We provide a one year warranty against manufacturing defects
- If a defect is confirmed, we will provide a free replacement or a similar item of equal value, subject to availability
- Warranty does not cover regular wear & tear, accidental damage or misuse
At Viki Jewels, we are committed to delivering your order quickly, securely, and cost-effectively. All orders are processed within 24 hours of receipt, and we make every effort to ensure your jewellery reaches you at the earliest.
Shipping Information
- Delivery timelines may vary depending on your location and product availability.
- Once your order is dispatched, we will share the tracking details via WhatsApp, email, and SMS, allowing you to conveniently monitor your shipment.
- While we strive to ensure timely delivery, unforeseen circumstances such as adverse weather conditions, public holidays, or other factors beyond our control may occasionally cause delays.
Customer satisfaction is our priority, and we are dedicated to providing a smooth and reliable shipping experience. If you have any questions regarding shipping or your order, please feel free to contact us at vikijewels@gmail.com. We are always happy to assist you.